Refund Policy

Returns
No returns. All sales are final.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same item, send us an email at orders@itbinsider.com and send your item to: 710 Independence Pl. Unit 502 Raleigh, North Carolina US 27603.

Shipping
To return your product, you should mail your product to: 710 Independence Pl. Unit 502 Raleigh, North Carolina US 27603

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.